Website enquiries
Email the website
[email protected]Include the page URL and a short description of the issue. Please omit sensitive account or payment information.
Open your email appThere is no website contact form and no live-chat or telephone support number published here. We do not promise a response time.
What to include
- The page address you were viewing.
- The question, broken link or specific statement you want reviewed.
- Your device and browser if a page is not displaying correctly.
- A source or redacted screenshot when it helps explain a correction.
For login, KYC or payment decisions
Use the support process of the service that holds your account. The website contact address cannot view private account records, move funds, change your registered phone number or approve an identity check.
The login guide and withdrawal guide explain what information to prepare. Do not send an OTP, password, payment PIN, full identity document or complete bank statement to this address.